Cyber Law Watch – Page 43 – Insight on how cyber risk is being mitigated and managed across the globe

Hotel Industry Payment Systems Under Attack

Nov 26 2015

Stayed at one of Hilton Worldwide Holdings’ (Hilton) hotels between 18 November – 5 December 2014 or 21 April – 27 July 2015? Check your bank statement.

Within the same week, both the Hilton and Starwood Hotels & Resorts Worldwide Inc. (Starwood) have discovered the point-of-sale terminals at a number of hotels across the globe have been infected with malware.

The malicious malware has enabled hackers to pinch the credit and debit card information of Starwood and Hilton customers, however there is apparently no evidence that personal contact information provided as part of the hotels’ guest-reservation system or loyalty rewards program was stolen.

While the attack on Starwood was confined to 54 of its hotels in North America, the Hilton attack affected the chain’s hotels globally, including Australian establishments. The number of cards compromised has not been revealed by either hotel.

Starwood and Hilton hotels are not the only luxury hotel chains to be affected by data hacks in 2015. The Mandarin Oriental and Trump International have also reported data security breaches involving intrusive malware this year. In the case of Starwood the hack occurred over eight months without detection showing how sophisticated some of these attacks are.

Starwood’s media release can be found here. Hilton’s media release can be accessed here.

10 Considerations for Developing a Data Breach Response Plan

Nov 16 2015

By Jim Bulling and Michelle Chasser

A quick response to a data breach is key to mitigating its impact. The Office of the Australian Information Commissioner (OAIC) recommends that all entities have a data breach response plan in place and has recently released draft guidance on how to develop such a plan.

The guidance recommends that the plan include setting out the actions to be taken in the event of a breach and the team members involved in those actions. Here are some questions for your organisation to consider based on the OAIC’s draft guidance to developing a data breach response plan.

1. What constitutes a data breach?

2. What actions should your staff take?

3. Who is a member of the response team?

4. When does a breach needs to be escalated to senior management?

5. Who is responsible for contacting and managing any affected individuals?

6. Who decides whether to contact law enforcement or regulators?

7. How are records of data breaches kept?

8. How will you identify and address any weaknesses in data handling that contributed to a data breach?

9. Are there any steps your cybersecurity insurance policy requires you to follow?

10. How will you test your response plan?

The OAIC’s Guide to developing a data breach response plan Consultation draft can be found here.

Operation Resilient Shield

Nov 12 2015

By Jim Bulling and Michelle Chasser

The US and UK are set to launch Operation Resilient Shield later this month. Operation Resilient Shield is a cybersecurity exercise to test each country’s readiness to withstand a serious attack designed to steal financial information and disrupt financial systems. Banks and government agencies in both countries will be involved.

As with the UK’s previous large scale cybersecurity exercise in 2013, Operation Waking Shark II, not a lot of detail about the operation has been released. The UK Computer Emergency Response Team (CERT) will be overseeing the operation and is thought to be focusing on communication between the two governments and the participating banks as well as amongst the participating banks themselves.

The joint UK US operation was originally announced in January 2015 by UK Prime Minister David Cameron and US President Barack Obama as part of an agreement between the two countries to develop cybersecurity cooperation principles.

Victorian Racing Integrity Commissioner Seeks Access to Metadata

Nov 05 2015

By Cameron Abbott and Melanie Long

Riding on the coverage and continued success of the Spring Racing Carnival, Victoria’s Attorney General and Racing Minister, Martin Pakula, has revealed that the Office of the Racing Integrity Commissioner is seeking access to metadata retained under the data retention scheme, which came into operation on 13 October 2015. In a letter to the Attorney General, Martin Pakula said that access to the data was critical for the effective conduct of the Office of the Racing Integrity Commissioners’ functions and ensures that the racing industry is ‘free from corruption.’ Internet Australia has opposed the application stating that ‘access to what amounts to people’s very personal and private communications information should be restricted to regular law enforcement agencies and not granted to quasi investigatory bodies.’ The revelation comes after a spokesperson from the Attorney General’s Department disclosed that it was ‘considering applications from a number of organisations for access to metadata.’

Martin Pakula’s tweet attaching an image of his letter to the Attorney General can be found here.

Internet Australia’s media release can be found here.

Computerworld Australia’s article reporting on the application of organisations for access to metadata under the data retention scheme can be found here.

EU and U.S. Agree in Principle on New Trans-Atlantic Data-Transfer Agreement

Oct 28 2015

By Cameron Abbott and Melanie Long

On 26 October 2015, European Commissioner Vera Jourová, announced that the European Union had agreed in principle with the US on a new trans-Atlantic data-transfer agreement. Commissioner Jourová made the announcement in a speech, before the Committee on Civil Liberties, Justice and Home Affairs, which addressed the recent judgment of the European Court of Justice that invalidated the safe harbour scheme between the two countries (Schemes decision). Commissioner Jourvá said, “there is agreement…in principle, but we are still discussing how to ensure that these commitments are binding enough to fully meet the requirements of the Court.” She also added that she expected both sides to make progress on the remaining technical points of discussion by mid-November, when she is scheduled to visit the US. The European Commission is also planning on issuing an explanatory Communication on the consequences of the Schemes decision so that businesses and industry have ‘clear explanations and a uniform interpretation of the ruling.’ The European Commission are also working towards a pending deadline set by European data protection authorities who have said that if, by the end of January 2016, no appropriate solution is found with the U.S. authorities, they will take all necessary and appropriate steps (including enforcement action) to enable data transfers to the U.S. that respect fundamental rights.

The European Commission’s press release can be found here.

Top Five Cybersecurity Insurance Tips

Oct 27 2015

By Jim Bulling and Roberta Anderson

The increased risks posed by cybersecurity breaches has meant that many organisation are looking to insurance to address some of the exposure. But cybersecurity insurance is still new and there are things which companies wishing to purchase cybersecurity insurance should look out for. Here are five tips if you are considering obtaining or renewing a cybersecurity insurance policy.

Cybersecurity Risk Management – Financial Services Entities Required to Act

Oct 20 2015

By Jim Bulling

It seems clear following the release in March this year of ASIC Report 429 Cyber Resilience, that all Australian Financial Services Licensees and superannuation funds are currently required to include in their risk management framework measures aimed at addressing the risks posed by cybersecurity breaches.

In addressing the risks ASIC recommends that the U.S. National Institute for Standards and Technology (NIST) framework is a relevant risk management tool. The NIST standards set out the key objectives of an appropriate risk framework:

identify the critical assets and governance processes
protect critical assets
detect breaches and incidents
responses to breaches and incidents
recovery and reinstatement of systems.

You can download a copy of the framework here

These objectives will need to be merged into the existing financial services policy frameworks which financial services entities already have in place.

Cyber Insurance is Only a (Small) Part of the Solution

Oct 13 2015

By Jim Bulling

Insurers in the U.S. and Europe are forecasting that the market for cyber insurance will grow exponentially in the next five years as more companies look to beef up protection against malicious cyber attacks.

While the insurers see a significant new market emerging, there are signs that they are wary of the risks and this is impacting on premiums and the limitations being placed on cover. There are a number of insurers offering cyber cover in the Australian market and companies looking for additional protection would be well served by closely examining the terms of the proposed cover to ensure it extends to the more significant cyber risks and does so in a way that complements rather than overlaps the existing insurance program which an organisation has in place (eg Public Indemnity , Directors and Officers Liability, Crime and Property).

It is also worth noting that insurance should only be seen as one component of an organisation’s risk management processes around cybersecurity. A leading insurance broker has suggested that investment in technology is the most important factor in reducing the risk profile while the contribution from insurance is much more modest and to be effective needs to be accompanied by investment in technology.

New Data Retention Laws Implementation Deadline

Oct 12 2015

By Cameron Abbott and Melanie Long

From 13 October 2015, telecommunications service providers that use communications infrastructure in Australia to provide any of their services may be required to retain and secure certain data for two years. The new obligations under the Telecommunications (Interception and Access) Amendment (Data Retention) Act 2015 (Cth) apply to licensed carriers, carriage service providers and internet service providers. However, some services are specifically excluded including, for example, broadcasting services. The data retention obligations will apply regardless of the size of the company and/or its customer base.

Broadly, the type of data that must be retained includes:

the source and destination of a communication
the date, time and duration of a communication
communication type
location of communications equipment.

Quick Tips for Entities Looking to Protect Against Cyber Breaches

Oct 08 2015

By Jim Bulling

Research in Australia and overseas suggests that most cyber breaches can either be prevented or the impact of any attack can be significantly limited by a range of low cost and easy to implement measures. These include the following:

Username and password standards should be sophisticated.
Administrative and privileged access should be controlled.
Undesirable applications should removed.
Automated patching tools and processes should be used.
Data should be backed up regularly.
Access to mobile devices should require authentication and data should be encrypted.
Anti virus software and filters should be used.

Research released by the Australian Defence Signals Directorate (DSD) indicates that at least 85% of the cyber intrusions that the DSD has responded to would have been mitigated had organisations implemented the above strategies.